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Level Intelligent Automation Solutions

Automate knowledge across your business, ensuring you remain agile, compliant and competitive.
Overview 

Human Resources

Automate knowledge to transform complex processes into into intuitive, contextual and real-time services.
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Finance

Automate knowledge for increased efficiency, control, compliance and transparency.
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Procurement

Automate knowledge to easily identify the correct procurement channel for goods and services.
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Level Insights

Learn more about Level, our solutions, and the cognitive and AI space through our blog, eBooks, whitepapers, videos and case studies.

Blog

Read the latest knowledge automation and shared services insights from the Level community.
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Resources

Access the latest trends, challenges and thinking on the future of work and customer engagement.
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Case Studies

Discover how companies automate knowledge for improved productivity, accuracy and engagement.
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Community

Featured

Level Blog

3 min read

Reimagining the Employee Experience with Technology Is the Future of HR

By Level Insights on Aug 16, 2019 8:00:00 AM

The employee experience is hugely important and with the competition for talent being as cutthroat as ever (and 51% of currently employed workers actively looking or watching for job openings) organizations are learning to accommodate the type of experience employees really want.

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1 min read

Move Beyond Productivity with Intelligent Automation

By Level Insights on Aug 8, 2019 8:00:00 AM

A new wave of automation is sweeping through industries, unlocking productivity gains – for the forward thinking – helping businesses achieve their most strategic outcomes.

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3 min read

How Intelligent Automation Transforms Finance

By Level Insights on Jul 30, 2019 8:00:00 AM

While many organizations are already successfully leveraging Intelligent Automation (IA), few know exactly what that means and how IA can extend to finance responsibilities like accounts reconciliation, accounts payable, accounts receivable and order to cash. 

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5 min read

Leveraging Intelligent Automation in Finance to Support Growth & Provide Critical Business Insights

By Level Insights on Jul 23, 2019 8:00:00 AM

Intelligent automation (IA)—the combination of artificial intelligence, machine learning, cognitive computing and robotic process automation—is transforming organizations around the world to achieve unprecedented levels of growth and productivity.

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2 min read

Ensuring global compliance for your organization today

By Level Insights on Jul 19, 2019 8:00:00 AM

Today, HR has an array of mission critical responsibilities, including talent and employee engagement and retention, learning and development, succession planning and payroll and benefits management. Ultimately, though, none of these can be successful if the organization is fundamentally at risk.

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3 min read

The top global payroll challenges & how to best address them

By Level Insights on Jul 3, 2019 8:00:00 AM

Payroll is hugely important. Beyond the standard employee compensation duties, payroll departments play a central role in ensuring organizational compliance, and thus reputation, with various regulations and legislations.

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3 min read

The Modern Chief Financial Officer

By Level Insights on Jun 28, 2019 8:00:00 AM

The position of CFO is being reshaped by modern forces, and today’s finance leaders manage day-to-day and other short-term accounting functions, as well as long-term executive strategy.

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3 min read

Revolutionizing recruitment with Artificial Intelligence

By Level Insights on Jun 21, 2019 8:00:00 AM

We’re living in the midst of a new industrial revolution, and it’s fundamentally changing how we live and work. This fourth industrial revolution, centering on data and artificial intelligence, has changed the very nature of recruiting.

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2 min read

Getting maternity and paternity leave right

By Level Insights on Jun 18, 2019 8:00:00 AM

National paid family leave is required by law in most high-income countries. And even when it isn’t, more and more businesses are finding out that it’s actually good business.

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4 min read

Artificial intelligence & talent; Can AI make hiring fairer?

By Level Insights on Jun 14, 2019 8:00:00 AM

Companies know the importance of finding the right person for the right job. And with talent shortage the top concern for employers this year, many companies are using some form of AI to keep step with the ever-changing digital landscape and how they access talent.

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10 min read

The Future of Human Resources

By Level Insights on Jun 7, 2019 8:00:00 AM

In the past half-century, the role of human resources has changed drastically. Today, across industry and geography, HR is tasked with creating an agile organization, combatting the skills and talent gap,

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2 min read

Tackling absenteeism with Intelligent Automation

By Level Insights on Jun 5, 2019 8:00:00 AM

Hard-pressed frontline managers are undoubtedly the best people to manage absenteeism. But in order to do so effectively, they need better support to make the right decisions.

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4 min read

Human Resources as a Strategic Business Partner

By Michele Drummond on May 23, 2019 8:00:00 AM

Did you know, HR holds the keys to creating an agile organization? One that is constantly innovating for success.

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4 min read

Transforming Performance Reviews with Intelligent Automation

By Level Insights on May 21, 2019 9:00:00 AM

For many organizations, year-end performance reviews are a major source of displeasure for employees and managers alike. So much so, some say there could even be a crisis of confidence in the way businesses evaluate employee performance.

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4 min read

Intelligent Automation: A transformative approach to attracting & retaining talent

By Level Insights on May 16, 2019 10:00:00 AM

Top talent is a major organizational efficiency kicker. So much so, McKinsey & Company claims superior talent can be up to eight times more productive.

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3 min read

Transform payroll, benefits & compensation with Intelligent Automation

By Hannah Smith on May 10, 2019 7:23:14 AM

By and large, payroll, benefits and compensation aren’t generally thought of as strategic processes. But when you consider the ever-changing digital technology landscape, growing legislative complexity and global data privacy regulations, shouldn’t they be?

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3 min read

3 ways to get the most out of SSOW Europe 2019

By Michael Kiruba-Raja on May 7, 2019 10:00:00 AM

Level Global is proud to again sponsor SSOW, this year in Lisbon. Our CEO, Simon Robinson, will be speaking on What Comes Next After You Have Implemented RPA? And we hope you can attend our workshop, visit us on stand 39, or arrange a meeting to get a sneak peek at our latest cloud-hosted AI technology.

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4 min read

HR: Leading digital transformation globally

By Level Insights on May 3, 2019 10:00:00 AM

In the past half-century, the role of HR has changed dramatically. What began as a personnel operations center in the 60s, morphed into a service organization to help employees be more productive in the 1980s. By the 2000s, with digital transformation underway, HR ‘rebranded’ itself as an integrated talent management partner.

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3 min read

How AI is revolutionizing recruitment

By Ben Hosie on Mar 18, 2019 10:00:00 AM

"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world." - Steve Jobs

The Fourth Industrial Revolution is all about the data and AI is beginning to change the game, especially in Recruitment. Take a look at some of the ways companies are using AI to sort through the influx of information and enhance the recruitment process.

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3 min read

Shirley Bassey was right about Artificial Intelligence

By Jamie Stewart on Mar 8, 2019 10:00:00 AM

“They say the next big thing is here, That the revolution's near, But to me it seems quite clear, That it's all just a little bit of history repeating.”

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1 min read

‘Putting the AI in trAIning’

By Ben Hosie on Mar 1, 2019 10:00:00 AM

“An organization’s ability to learn, and translate that learning into action rapidly is the ultimate competitive advantage.” — Jack Welch, former General Electric CEO

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2 min read

Level up your customer service with artificial intelligence

By Ben Hosie on Feb 22, 2019 10:00:00 AM

They say “Stick to what you know” …And as Product Support Manager at Level my bread and butter is customer service. So, I am going to start off my blogging career by discussing some of the ways customer support teams might use AI and cognitive technology.

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3 min read

Vanilla is no longer the only ERP flavour

By Saul Spearing on Feb 1, 2019 10:00:00 AM

For over 30 years, ERP and CRM Software vendors have been dictating to companies how to run their business and warning of the perils of not doing it THEIR WAY under the banner of “configure, don’t customise.”

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3 min read

What does the future of work look like?

By Deven Fosberry on Jan 25, 2019 10:00:00 AM

The future of work is on its way, but what does that future actually look like? With organizations focusing more on the needs of the employee than ever before, it’s likely that successful transformation projects will be measured in things such as employee wellness and job satisfaction, not just a monetary value.

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2 min read

Procure Faster, Better and Smarter with AI

By Jamie Stewart on Jan 18, 2019 5:32:00 PM

It can be difficult to purchase the correct materials, from the correct supplier, at the correct price, at the correct time. With AI (Artificial Intelligence) at the forefront of the fourth industrial revolution, the question arises of how can AI be best adopted by procurement companies and departments?

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3 min read

Tech start-up vs larger corporation

By Jamie Stewart on Jan 11, 2019 6:35:00 PM

The idea of working for a small tech start-up conjures up images of open plan offices in Silicon Valley, working with your laptop on a bean bag or wearing a hoodie while playing table tennis with your colleagues.

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3 min read

Cognitive Intelligence explained

By Michel van Roon on Jan 10, 2019 4:27:00 PM

Artificial Intelligence (AI) is a hot topic in today’s world. At the same time, on a practical and operational level, for a lot of organizations AI can be a tedious subject.

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3 min read

Dawn of the Digital Doctor

By Barrie Graham on Jan 4, 2019 3:40:00 PM

In this age of 'always on', the occasional illness we experience can be a real chore. Convincing ourselves we're ill enough to make that doctor's appointment is the first hurdle. The second is getting an appointment in a reasonable period of time.

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3 min read

Procurement Leader Benchmark Quiz

By Saul Spearing on Dec 17, 2018 3:36:00 PM

With Procurement having the highest adoption rates of Artificial Intelligence of any business function* is Cognitive Intelligence (CI) right for you? What are the KPIs which CI can affect in your business and how are you measuring up currently?

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3 min read

AI for the Straight Guy Part 2: Fixing the issue

By Jamie Stewart on Dec 14, 2018 4:12:00 PM

In the first part of this post we looked at some misleading headlines relating to Artificial Intelligence and how the body of the articles all came to the same conclusion – that the quality of the coding and the data used are imperative. AI technology is amplifying the biases of its programmers, so let’s look at three possible ways to mitigate this…

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3 min read

Can we compare RPA v AI to Sex Pistols v The Cure?

By David Watts on Dec 10, 2018 2:49:00 PM

Every story has a “prequel” these days. It’s complicated to get into the Star Wars “trilogy” now as you have to wade through a number of prequels before you get to the main event. Even “Young Sheldon” exists for those that want to know what the star of “Big Bang Theory” was like in his youth. When you get to a certain age, many things seem derivative, even technology.

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2 min read

AI for the Straight Guy: Don’t believe the headlines

By Jamie Stewart on Dec 7, 2018 7:56:00 PM

Provocative headlines regarding AI are everywhere these days, but when you scratch beneath the surface, you’ll find that these are little more than clickbait.

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3 min read

Will AI change the way we play golf?

By Barrie Graham on Nov 29, 2018 9:06:00 PM

It's no secret that players on the PGA tour need information about their tournament game. Think 'stats', think fairways and greens hit in regulation (GIR), sand saves, eagles, birdies, pars and bogey. They need this information in order to help them analyse rounds and improve their chances of success.

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2 min read

But what about my job?

By Mike Clare on Nov 20, 2018 2:25:00 PM

The Fourth Industrial Revolution is upon us, and we’re now hearing lots of talk about the number of jobs that will apparently be lost to automation…but what about my job?

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3 min read

Will AI save the sixth mass extinction?

By David Watts on Nov 16, 2018 9:11:00 PM

To put in context, the fifth mass extinction, some 65 million years ago, removed 75% of all known species, most notably, the dinosaurs.

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5 min read

‘What is AI?’ and other questions answered

By Deven Fosberry on Nov 9, 2018 12:59:00 PM

As a member of the marketing team at Level Global, I spend an almost unreasonable amount of time combing Google search results for news and views on the ever-changing AI landscape.

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2 min read

The Pain of Payroll - Major logistics company burns £1m a year

By Jane Allan on Nov 2, 2018 10:53:00 PM

What is the cost of payroll mishaps? Each cycle demands complex administration, accuracy and time-sensitive outputs. This activity increases in intensity within larger organizations where the margin for human error escalates.

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4 min read

Are you hustled to the max?

By David Watts on Oct 26, 2018 1:50:00 PM

There are some characteristics in the modern workplace that I cling to and are a given if the objective is to be part of a successful organisation; Punctuality, accountability and reliability immediately spring to mind. But nonsensical working hours, weekend and vacation impingement (no fakecations) are ones I have avoided for years.

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2 min read

Will Cognitive Intelligence replace my employees?

By Jane Allan on Oct 25, 2018 11:44:00 PM

There has been significant debate on this topic. There is no doubt that Cognitive Intelligence (CI) will change the type of work that people do, but no evidence to say that it will replace them.

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2 min read

Is HR too human for Artificial Intelligence?

By Saul Spearing on Oct 19, 2018 12:12:00 PM

With the dawn of AI set to automate mundane tasks and free us all to do more creative jobs, why is HR lagging behind Finance and Procurement in adopting this new technology?

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2 min read

Turning AI into ‘A-Aye’

By Jamie Stewart on Oct 12, 2018 11:37:00 PM

Adopting AI into your business may seem daunting, but it’s nothing to be afraid of.

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2 min read

Pong’s secret past – and what that means for your future

By Craig Fosberry on Oct 4, 2018 5:35:00 PM

The 4th Industrial Revolution has begun. In 50 years, will anyone remember the early adopters or even the technology they adopted? Probably not, but that doesn’t mean they aren’t important.

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1 min read

Embracing AI today – Sky interview with Simon Robinson, Level CEO

By Level Insights on Sep 28, 2018 11:37:00 PM

Over the past century, technology has changed the way we think about the world, today new advancements are continuing to transform our lives and our businesses.

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2 min read

Law Abiding AI Applications

By Samik Kumar on Sep 21, 2018 10:02:00 PM

Asimov's 2nd law states 'A robot must obey orders given it by human beings except where such orders would conflict with the First Law.'

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1 min read

RPA is out. Cue the intelligence revolution.

By Jane Allan on Sep 13, 2018 5:00:00 AM

In the red corner, it’s robotics: helping processes to work faster. In the blue corner, we have cognitive automation: helping people to work better.

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3 min read

AI ethics must be informed by the real world, not science fiction

By Simon Robinson on Sep 7, 2018 10:32:00 PM

Uninformed politicians will drive national economies into the ground if they regulate AI to death.

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3 min read

Pretending to see the future

By David Watts on Aug 31, 2018 8:55:00 PM

The Futurists, people of a certain age are most familiar with, are those that inhabited the Blitz Club in London between 1979 and 1980.

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1 min read

8 things AI and cognitive automation can do for the CFO

By Jane Allan on Aug 23, 2018 1:38:00 PM

When cognitive technology is crunching the numbers and controlling the data tsunami, CFOs are free to focus on innovation, finding new revenue opportunities, and generating critical insights to guide the business.

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4 min read

Hey! (Rise of the Robots)

By David Watts on Aug 17, 2018 1:52:00 PM

Hugh Cornwall, the original (and best!) lead vocalist of The Stranglers sang about the Rise of the Robots on 1978’s Black and White album. He predicted their growth, suggesting that they would want to become unionized and demand at least one oil break a day.

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2 min read

Calculating the cost of maternity and paternity leave

By Level Insights on Aug 10, 2018 1:26:00 PM

The financial implications of taking time off work for the birth of a child are very much part of planning for a family. With so much information to absorb and so many different regulations and policies to follow, it can be difficult to work out your entitlements and make an informed decision.

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4 min read

Women of Silicon Roundabout 2018: Key Takeaways

By Helen Westcott on Jul 30, 2018 12:46:00 PM

The Women of Silicon Roundabout started as a relatively small event two years ago, has grown rapidly and is now part of a global network of events, attracting over 4,000 attendees from the tech world.

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3 min read

The AI-powered prescription for a healthier workforce

By Level Insights on May 3, 2018 7:15:00 PM

Sick people don’t do their organizations any favors by struggling into work. Employers are understandably focused on limiting the impact of unscheduled absences on productivity, but many ignore the detrimental effects of presenteeism: employees coming to work unwell rather than taking sick leave.

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1 min read

How to reduce unscheduled absence

By Level Insights on May 3, 2018 7:08:00 PM

Hard-pushed frontline managers are undoubtedly the best people to manage absenteeism, but they need better support to make the right decisions.

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2 min read

Four easy ways to reduce absence

By Level Insights on May 3, 2018 6:57:00 PM

Controlling absence is tough - especially if frontline managers fail to apply absence policy consistently and instead keep defaulting to approaches that ‘work for them’.

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Featured