Level Cognitive Automation Solutions

Automate knowledge across your business, ensuring you remain agile, compliant and competitive.
Overview 

Human Resources

Automate knowledge to transform complex processes into intelligent services.
Learn more >

Finance

Automate knowledge for increased efficiency, control, compliance and transparency.
Learn more >

Procurement

Automate knowledge to easily identify the correct procurement channel.
Learn more >

Customer Engagement

Automate knowledge to transform customer interactions and experiences.
Learn more >

Level Insights

Learn more about Level, our solutions, and the cognitive and AI space through our blog, eBooks, whitepapers, videos and case studies.

Blog

Read the latest knowledge automation and shared services insights from the Level community.
Explore blogs

Resources

Access the latest trends, challenges and thinking on the future of work and customer engagement.
Explore resources

Case Studies

Discover how companies automate knowledge for improved productivity, accuracy and engagement.
Read case studies

Community

Featured

Level Blog

2 min read

But what about my job?

Nov 20, 2018 9:25:00 AM

The Fourth Industrial Revolution is upon us, and we’re now hearing lots of talk about the number of jobs that will apparently be lost to automation…but what about my job?

I don’t believe there’s a single industry that won’t be affected by increased automation, as more and more tasks are already being augmented by AI and decision-making machines. But does this really mean we’ll all be out of work, or will our roles simply evolve into something new?

There will always be data

A previous colleague once said to me ‘there will always be data’ and that, as a database administrator, I would always be employed. At the time, I agreed with this wholeheartedly but, after the creation of new DBaaS systems that monitor themselves and make decisions about how to stay healthy, the time I spent extending tablespaces and monitoring performance began to decrease every day. Did anybody still need DBAs?

It struck me that this issue was no different to those experienced by my ancestors during all three of the previous Industrial Revolutions, when huge numbers of jobs were replaced or reinvented by machines, then electricity and mass production, and finally by digitization and the explosion of available data. It felt to me like the change I was witnessing was inevitable, and if I didn’t embrace it as all the hard-working farmers, factory workers and businesspeople before me did, I’d be left behind.

A difficult choice

With that in mind I had a difficult choice to make; should I stick with what I know and potentially end up out of work, or should I embrace the change, leave my comfort zone and learn the skills needed to adapt to this fast-moving sector?

As you may have guessed, I decided to do the latter and successfully rode the wave of change washing over my industry. I realized that, while a lot of jobs no longer existed in their original forms after each Industrial Revolution, they hadn’t actually gone away; they had simply evolved into something more valuable, fulfilling or interesting to both companies and their employees. Taking my cue from history, when the chance came up for me to work at Level, I grabbed the opportunity with both hands! 

Full circle

I am now a Cloud Services Architect working with the latest Cloud technologies to design and build Level’s state-of-the-art Cognitive AI platform. And, of course, I have come full circle; the technology that I’m working on today will inevitably change – and create – many job roles, hopefully for the better.

Throughout history, revolutionary technology has always brought with it the threat of job losses but, when all is said and done, we will always need people, and people will always be able to find work. Children being born today will likely do jobs that haven’t yet been invented – society will adapt, and the workforce must embrace the change and not fear being out of their comfort zone.

As for me, my post-revolutionary role at Level still takes me out of my comfort zone on a daily basis but, luckily, I prefer it that way!

See how AI is transforming the way businesses connect people with knowledge to simplify work and engagement.

Learn more

Mike Clare
Written by Mike Clare

Featured