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Level Blog

2 min read

Turning AI into ‘A-Aye’

Oct 12, 2018 11:37:00 PM

Adopting AI into your business may seem daunting, but it’s nothing to be afraid of.

Adapting to challenges

Adapting to the challenges facing your business and correctly managing the implementation process will enable you to gain a competitive advantage as you take your place on the next digital frontier.

“AI don’t believe it”!

That’s my last AI pun – I promise. You would think that, if Victor Meldrew was faced with the challenge of adopting AI into his day-to-day life, he would greet it with his usual cantankerous demeanor. But being cautious and disagreeable with the early adoption of technology – especially of the magnitude of AI – doesn’t necessarily make you a Luddite. 

The idea of AI tentacles creeping into everyday business life can be an ominous prospect, so it’s no surprise that many people are afraid of the future. Whether you’re a Marriott Hotel employee fretting over Alexa at the front desk, a Canadian government official concerned about breaches of human rights, or a fast food chef worried about Flippy the kitchen assistant, the concerns about AI can be felt across all industries.

Want to buy a fax machine?

The adoption of AI doesn’t need to happen overnight. When discussing the NHS’s drive to adopt AI at a recent NHS conference, Matt Hancock, the Secretary of State for the NHS said, “…as technology develops, and as that breathless talk about AI turns into effective systems and tools, I want our staff to be able to use them with confidence, in the knowledge that they will be able to do their job better as a result, rather than fear them as impenetrable technologies that will put them out of a job altogether.” Adopting AI, when done right, should be seen as a positive addition to any business. However, even for one of the world’s largest employers, it’s okay to make this transition slowly to give the business more time to adapt to the changes. After all, the NHS are the world’s leading buyer of fax machines, so they’re definitely used to taking things at their own pace!

“Aim small, miss small”

Mel Gibson’s advice to his sons in the movie The Patriot may not seem relevant, but it’s actually a valid business strategy. If you aim for the head (a large target) and miss, you miss the man. But, if you aim for the button on the man’s shirt (a smaller target) and miss, you still get the man. Adopting AI in small, bite‑sized pieces allows you to ‘miss the head’, so to speak, and still achieve success. 

When adopting AI into your business, the focus should be on proven solutions that can be scalable across the business and can offer immediate ROI. Have a look around your business…see what’s inefficient, what could/should be automated, and where you think you can enrich your staff’s workplace experience – in no time, they will be saying “I don’t believe it!” in the best possible way.

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Jamie Stewart
Written by Jamie Stewart