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Level Intelligent Automation Solutions

Automate knowledge across your business, ensuring you remain agile, compliant and competitive.

Human Resources

Automate knowledge to transform complex processes into into intuitive, contextual and real-time services.
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Automate knowledge for increased efficiency, control, compliance and transparency.
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Automate knowledge to easily identify the correct procurement channel for goods and services.
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Level Insights

Learn more about Level, our solutions, and the cognitive and AI space through our blog, eBooks, whitepapers, videos and case studies.


Read the latest knowledge automation and shared services insights from the Level community.
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Access the latest trends, challenges and thinking on the future of work and customer engagement.
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Case Studies

Discover how companies automate knowledge for improved productivity, accuracy and engagement.
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Meet with Level at SSOW Europe

Lisbon 13-16 May 2019

Attend our workshop, visit us on stand 39, or arrange a meeting to get a sneak peek at the latest cloud-hosted AI technology from Level.

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We'll email you to arrange a convenient meeting time.


Raising the profile of Shared Services

At Level, we believe in the disruptive power of knowledge automation. And the time for shared services to raise its profile as a value adding function within an organization is now. 

We are pioneering a more intelligent approach to simplifying and automating complex business decisions, tasks and processes. And our approach quickly delivers value and measurable results to your bottom line.


About the Event

Digitally Empowered Service: Innovate, Transform, Deliver

With over 100 expert speakers - including Level's own Founder and CEO, Simon Robinson - SSOW 2019 will be an invaluable experience, during which you will learn from the best of the best and see first-hand the benefits of becoming a digitally empowered shared services organization.

We will be in the exhibition hall throughout the week at Stand 39, giving visitors the exciting opportunity to preview the latest cloud-hosted AI technology from Level, which will launch during the event. If you'd like to get a sneak peek ahead of the launch, get in touch with us via the form below and one of our team will arrange to meet you, either during the event or at a time that suits you better.



See below for more information on Level's workshop schedule. For information about the event itself, and for a full schedule, visit


Level Workshop Schedule

Level's founder and CEO, Simon Robinson, will be speaking on Day 1 of the event; spaces are limited so register soon to secure your seat.

Simon Robinson

Founder and Chief Executive Officer

Simon has over 20 years experience in conceiving and bringing technology solutions to market for global software and professional services companies.

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10:15am | Workshop K: AI Powered Decision Making

What Comes Next After You Have Implemented RPA?

According to SSON’s 2018 Report, 63% of European SSCs are either testing or planning some form of Artificial Intelligence within their BSO. However, as the lines between “traditional automation”, RPA, and AI become more and more blurred, what are the key criteria Business Services leaders need to establish in order to kickstart an Artificial Intelligence programme?

In this session:

  • Do you need to have embarked upon an RPA programme before you can start looking into AI?
  • A discussion on the opportunities and limitations of AI (Chatbots, NLP, and beyond)
  • An opportunity to hear from one of Level's clients about their journey from RPA to AI

Estoril Congress Center

Av. Amaral, 2765-192 Estoril, Portugal

The Estoril Congress Center is located in the beautiful coastal area of Estoril and Cascais, 25km away from Lisbon airport. 
For more information about the venue, accommodation and travel, visit