Level Cognitive Automation Solutions

Automate knowledge across your business, ensuring you remain agile, compliant and competitive.

Human Resources

Automate knowledge to transform complex processes into intelligent services.
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Automate knowledge for increased efficiency, control, compliance and transparency.
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Automate knowledge to easily identify the correct procurement channel.
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Customer Engagement

Automate knowledge to transform customer interactions and experiences.
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Level Insights

Learn more about Level, our solutions, and the cognitive and AI space through our blog, eBooks, whitepapers, videos and case studies.


Read the latest knowledge automation and shared services insights from the Level community.
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Access the latest trends, challenges and thinking on the future of work and customer engagement.
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Case Studies

Discover how companies automate knowledge for improved productivity, accuracy and engagement.
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Knowledge Automation Solutions

Automate knowledge across your business, ensuring you remain agile, compliant and competitive.



A knowledge-driven approach to automation

At Level, we believe in the disruptive power of knowledge automation. We’re pioneering a new approach to simplify and automate complex business decisions, tasks and processes.

Powered by advanced knowledge automation technologies, our forward and backward chaining algorithms enable a new generation of applications that use cognitive assistants to make accurate and effective decisions in real-time and at-scale. Our Cognision™ Assistants access data – structured and unstructured – from your existing systems or data sources, consider and apply relevant knowledge and instantly decide what action to take, question to ask or answer to give.

The result? Improved productivity, accuracy and engagement across your enterprise. And your people have more time to focus on engaging, value-added work.

Cognision™ for Human Resources

Automate knowledge to transform complex human resource processes into intuitive, contextual and real-time services.

Cognision™ for Procurement

Automate knowledge to quickly identify the correct procurement channel for goods and services while tracking details and status.

Cognision™ for Finance

Automate knowledge across your financial processes for increased operational efficiency, control, compliance and transparency.

Cognision™ for Engagement

Automate knowledge to improve operations, drive customer engagement and optimize your customers’ experience.
We have been working with Level since 2015 to give our employees and managers simple, effective online tools to manage their people information. The team at Level have worked with us in an agile way, adapting to our needs and working together we have made significant changes in a cost-effective way. Always striving to meet challenging deadlines we’ve created a successful partnership between our teams and our business has seen really positive changes as a result.
aine McGinn, HR Transformation Director
SSE Electricity Limited
Level has delivered a proof of concept on plan and to budget on a Payroll Reconciliation solution that was previously done manually, thus saving time and money. We have now replicated the solution across all our NHS Payroll clients. We intend to continue to work with Level to explore other areas using their cognitive technology within our Payroll and Finance shared services functions.
Graham Gornall, Managing Director, ELFS Shared Services
A division of Salford Royal NHS Foundation Trust

Making compliant purchasing easier

See how Level worked with NHS Shared Business Services to develop an online portal to make it quicker and easier for UK-based public sector organizations to access framework agreements to buy goods and services.


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